What is the scam?
The fake toll payment text scam is a long-running and widely reported smishing scam that targets drivers by claiming they owe an unpaid toll. Victims receive a text message that appears to come from a legitimate tolling authority such as E-ZPass, SunPass, or a state transportation agency. The message typically states that a small balance is due and warns of penalties, late fees, or vehicle registration issues if payment is not made immediately. Because many people use toll roads occasionally and the dollar amount seems minor, these messages often feel plausible and catch recipients off guard.
How this scam usually works
The scam begins with an unsolicited text message that references an unpaid toll and includes a link labeled with language like “pay now” or “view invoice.” The link leads to a fake payment website designed to closely resemble an official toll authority page. Victims are prompted to enter personal information, credit card details, or both. Once submitted, the information is captured by scammers and used for fraudulent charges, identity theft, or resold to other criminals, while no toll payment is ever applied.
How to protect yourself
The safest way to avoid this scam is to never click links in unexpected toll payment texts. Legitimate toll agencies do not demand immediate payment via text message or request sensitive information through links. If you believe you may owe a toll, go directly to the official toll authority website by typing the address into your browser or using the agency’s official app. Checking your account independently removes the pressure tactics scammers rely on and helps you verify whether a balance is actually owed.
What to do if you’ve been affected
If you clicked the link or entered payment information, contact your bank or credit card issuer immediately to report the fraud and secure your account. Monitor your statements closely for unauthorized charges and consider placing a fraud alert on your credit report if personal details were shared. Even if no money was lost, reporting the scam to your mobile carrier and your state’s tolling authority helps raise awareness and may prevent others from falling victim to similar messages.